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JXCirrus CalCount Support

Known Issues

Exercise values not showing in totals.

There is an issue noted in JXCirrus CalCount 4.1 where (in some cases) the energy burnt during exercise is not being subtracted from your total for the day. It also causes issues calculated exercises.

This issue happens for people who have not set up a fitness tracker.

The issue can be fixed easily:

  1. Open the application menu and select Targets.

  2. Highlight the first target in the list (propbably marked Energy).

  3. Press the Edit button.

  4. Scroll down to the bottom of the page.

  5. If the Categories field is blank, and the "Exclude from above categories" is ticked, then un-tick "Exclude from above categories".

If this does not fix the issue, please let us know.

Reported in JXCirrus CalCount 4.1

Fixed in JXCirrus CalCount 4.2

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